Contact Us
Questions, feedback, or need help with an order? We are here to assist.
Email: service@aurenvi.com
Support hours: Monday–Friday, 9:00 AM–5:00 PM PT
Typical response time: 1–2 business days
Website: https://aurenvi.com
For order-related requests, include:
- your full name;
- order number;
- the email address used at checkout;
- a clear description of the request; and
- relevant photos or video for damaged, incorrect, or defective items.
Please do not email complete card numbers, account passwords, or other highly sensitive information.